How the +Pets subscription works
With Autoship, +Pets costs less on every delivery: £24.95 instead of £34.99 for 1 jar, up to £41.70 less on 5 jars. A delivery that keeps arriving, at a price you know in advance, that you can stop whenever you want. Here is everything, on one page.
- Renews every month, 2 months or 3 months — 1, 3 or 5 jars
- Skip, pause or cancel anytime, no fee
- 90-day guarantee on your first order
- No minimum term — you can cancel before the second delivery
One-time or Autoship: you choose
You can buy once: £34.99 for 1 jar, £69.99 for 3 or £116.65 for 5 (£34.98 and £58.30 less than single jars). Or switch on Autoship and pay less on every delivery: £24.95 for 1 jar every month, £49.95 for 3 every 2 months, £74.95 for 5 every 3 months. Autoship is off until you switch it on, and you are never locked in: you can stop after the first delivery. Already on a plan from our subscription checkout? Same prices, every 30, 60 or 90 days.
What you pay, and when
| Plan | Per delivery | Cadence | Jars | Deal | Per jar | Delivery | Minimum term |
|---|---|---|---|---|---|---|---|
| 1 jar | £24.95 | every month | 1 | £10.04 less than one-time | £24.95 | free | none |
| 3 jars | £49.95 | every 2 months | 3 | £20.04 less than one-time | £16.65 | free | none |
| 5 jars | £74.95 | every 3 months | 5 | £41.70 less than one-time | £14.99 | free | none |
Each plan renews at the same price until you cancel. "Per jar" is the price of a delivery divided by the jars in it (£49.95 ÷ 3 = £16.65, £74.95 ÷ 5 = £14.99). A plan bought on our subscription checkout has the same prices and renews every 30, 60 or 90 days instead, counted from your first payment.
The price you see at checkout is the price you pay. UK delivery is free on every plan and every renewal.
The calendar: the first charge is taken when you order. After that, the same amount every month, 2 months or 3 months: every month for 1 jar, every 2 months for 3, every 3 months for 5 (on a plan from our subscription checkout: every 30, 60 or 90 days). Each renewal is dispatched within 1–2 business days of payment and arrives in 4–8 business days.
Before you cancel
A jar still open or a month away? Pause or skip one delivery instead: both can be undone, a cancel can't. Your three options, side by side.
Manage your subscription: skip, pause or cancel
- Bought a plan on our subscription checkout (every 30, 60 or 90 days)? Write to support@gopluspets.com from the email you ordered with, with your name and order number, and say what you want: skip the next delivery, pause or cancel. We reply within 24 hours to confirm it.
- Bought Autoship on this site (every month, 2 months or 3 months)? Go to your account, type the email you ordered with and the code we email you — no password — then open Subscriptions and choose: skip the next delivery, pause or cancel. Paused? Resume from the same page.
- Not sure which one is yours? Sign in to your account: if your plan is under Subscriptions, manage it there. If it isn't, it's a plan from our subscription checkout: write to us.
No phone call, no fee, no reason needed. Either way, you can also write to support@gopluspets.com: a person replies within 24 hours.
If you cancel right after a renewal charge
If a renewal has been charged but not yet dispatched, write to support@gopluspets.com: we cancel it and refund it in full. If we ever charge you after you have cancelled, we refund that in full too.
Your first 90 days
What happens, and when — the calendar, not a promise.
How the subscription works
- Autoship is your choice: it is off until you switch it on. Without it, you pay the one-time price once and nothing renews. The 90-day guarantee is explained in our Refund policy.
- With Autoship you pay £24.95 every month for 1 jar, £49.95 every 2 months for 3 jars, or £74.95 every 3 months for 5 jars. On a plan from our subscription checkout, the same prices every 30, 60 or 90 days. UK delivery included.
- First charge when you order. Each renewal charge: the same amount every month, 2 months or 3 months with Autoship, or every 30, 60 or 90 days on a plan from our subscription checkout, counted from your first payment.
- Skip, pause or cancel: on a plan from our subscription checkout, by writing to support@gopluspets.com with your name and order number (support replies within 24 hours); with Autoship bought on this site, in your account, under Subscriptions, no password.
- No minimum term, no fee to stop. Cancel before your next billing date and nothing more is charged. A renewal already charged but not yet dispatched: write to support@gopluspets.com and we refund it in full. On a plan from our subscription checkout, if we refund an order in full, the plan ends and nothing more is charged.
- Your 14-day right to cancel is a separate thing: it starts the day after your first delivery arrives and ends your whole subscription. See below, or use our Withdraw from the contract form.
Your 90-day guarantee (a different thing)
Autoship bought on this site: your first order, for 90 days from the day it arrives. If your cat won't eat it or you're not convinced, we refund the whole first order and you keep the jars, nothing to post. To claim, write to support@gopluspets.com with your order number and a photo of the jar. A plan from our subscription checkout: the 90-Day Double Promise, on your first order, for 90 days from the day it arrives. Day 1–30 · Won't eat it? After 7 days in a row of the Saucer-First Routine, the first jar back at the price you paid: £24.95 on the 1-jar plan, £16.65 on the 3-jar plan, £14.99 on the 5-jar plan. Day 30–90 · No difference? If you have opened a jar, offered it and not seen the one change you bought +Pets for, the whole first order back. You keep the jars, nothing to post, no fee. To claim, write to support@gopluspets.com with your order number and a photo of the jar with your order number written beside it. One claim per household. Renewals are not covered on either: skip, pause or cancel before your next billing date.
Your 14-day right to cancel (a third, separate thing)
UK law gives you 14 days to change your mind, starting the day after your first delivery arrives. Email support@gopluspets.com or use our Withdraw from the contract form, no reason needed. You can also use the model withdrawal form in our Refund policy. Cancelling this way ends your whole subscription. Not dispatched yet? We refund you in full and there is nothing to send back. Already dispatched? We send return instructions: you post the jars back within 14 days of telling us and pay the return postage, and we refund everything you paid for that order. This is your legal right and nothing on this page reduces it.
The three, side by side — because they get confused:
| Right | What it does | When |
|---|---|---|
| Cancellation: stop renewals | stops future deliveries and charges | anytime: by email (plans from our subscription checkout) or in your account (Autoship) |
| 14-day right to cancel: leave the contract | your legal right: ends the subscription, that order refunded | 14 days, from the day after your first delivery arrives |
| Guarantee: 90 days | our own promise: money back, keep the jars | your first order, 90 days from the day it arrives; renewals not covered |
Questions
support@gopluspets.com — a person answers, within 24 hours. Sold by 7University LLC.
Feed additive for cats. Not a veterinary medicine. It does not replace a balanced diet or your vet's advice.
Skip, pause or cancel anytime: write to support@gopluspets.com, or use your account if you bought Autoship on this site.
See the plans